While waiting for the plumber to arrive and find or fix the cause of your basement flooding, keep the following tips in mind to avoid complicating matters or prolonging the repair.
1. Don’t try to diagnose the problem.
When explaining the problem on the phone to the plumbing company or while waiting for the plumbing experts to arrive, don’t try to figure out the problem or suggest the cause unless you know for sure. Doing so may lead to the plumbers bringing the wrong parts or scheduling the wrong amount of time. It’s all right to admit you don’t know what is causing the problem, as that is the plumber’s job.
2. Don’t delay the plumbing appointment.
Unless you suspect a minor or routine problem that can be readily fixed at any time without inconvenience to the home dwellers, schedule a prompt repair appointment and don’t cancel unless necessary. Several postponements or repeated rescheduling may cause the plumbing issue to get worse, and the company could schedule other customers ahead of you on an as-needed basis.
3. Don’t tinker with the plumbing.
It may be tempting to start tinkering with plumbing parts or water pressure to try and minimize the problem before the experts arrive. Again, if you are not certain about the source of the problem or if you do not understand the intricacies of plumbing in your home, wait for the plumbers, especially if a water leak or flooding is in contact with the electrical system in any way. From a safe perspective, you can visually try to figure out the source of the problem, but avoid using tools or turning switches unless you are sure about what you are doing.
4. Don’t try to make the flooded area spotless.
Of course, if safe to do so without electricity involved in a watery mess, you can mop up a flooded area or otherwise tidy the area where the plumber will be working. You don’t have to beautify the entire house or even the room. Plumbers are used to dealing with areas that are messy due to the plumbing issue. Remove large obstacles like furniture stored in the basement near a water valve, if needed, or pick up tub toys scattered in the bathroom at the site of the water problem.
The great thing about plumbers is they focus on the water problem instead of relying on a homeowner’s grasp of the issue or evaluating the residences where they are working. Just make the area accessible and maintain safety for everyone in the home until the plumber arrives, and then let him or her take control of the problem. You can find more info at Drain Rescue website.